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Now opening in Freehold, New Jersey · See where we’ll be next →
Frequently Asked Questions
Need a quick answer? We’ve collected some of the most common questions about shopping with Streaming Superstore, orders, products and support.
General
Streaming Superstore is an online and physical retailer focused on streaming, entertainment and connected technology, including projectors, cameras, streaming devices, portable displays and accessories.
Our physical retail location is in Freehold, New Jersey. Final address and store details to be confirmed.
Yes. Available products can be purchased directly through StreamingSuperstore.com.
Many of our products can be seen at our physical store or at the trade shows and events we attend. Product availability for demonstrations may vary, so contact us if you’re looking for a particular model.
Yes. Live events have been an important part of our business for years. Visit our Events page for our current schedule.
Products
Start by browsing the product information and specifications on our website. If you’re still not sure, contact our team and we’ll help you compare the available options.
Inventory can vary between the website, physical store and events. Contact us before visiting if you’re looking for a specific product.
Yes. Our product lineup is continuing to expand as we work with additional manufacturers and introduce new technology to the store.
Compatibility depends on the device and your television or display. Review the specifications on the individual product page before purchasing or contact us if you need help confirming compatibility.
Compatible applications and installation options depend on the specific device and operating system. Please refer to the individual product page and manufacturer instructions for the model you’re considering.
Orders
You’ll receive an order confirmation after checkout and shipping information once your order has been processed. If you have questions about an order, contact our team with your order number. Final order tracking process to be confirmed.
Final payment methods to be confirmed before publishing. Square was the preferred option discussed during the project call; the live configuration should be verified first.
Client confirmation needed.
Client shipping area confirmation needed.
Shipping costs and available delivery methods will be shown during checkout.Confirm this matches the final store configuration.
Returns & Warranty
Return eligibility varies based on the product and the condition of the item. Please review our complete Return Policy before purchasing.
Warranty coverage varies by product and manufacturer. The applicable warranty information will be shown on the individual product page whenever available.
Support
Visit our Support Center for available setup guides and videos. If you still need help, contact our support team.
Complete our support form and include your product, model, order information and a description of the issue. That information helps us assist you more efficiently.
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